Have you ever used a financial service and discovered later that it wasn’t what you expected? It happens to everyone from time to time. When something like this happens, it’s important to let that company know so they can improve their services and offerings for other customers in the future.
This blog post will give you information about Ignite Payments review, including their business, customer complaints, user reviews, contract terms and conditions, and other helpful information. If you have used this payment processing provider recently or are considering using them in the future, this blog post will have everything you need to know. Please take a look at the information we have listed below.
Who Are Ignite Payments?
Ignite Payments is a payment processing company that allows businesses to accept credit card payments on their websites and stores. They also offer services like gift card processing, E-commerce support, and customer service. Ignite Payments is an American company with offices in Utah, California, and New York. They employ over 200 people and serve over 150,000 customers.
This company was founded in 2012 as a division of Cardax Inc., a company that has been in business since 2004. Ignite Payments focuses on providing state-of-the-art payment processing for businesses of all sizes. They have various payment options for customers and work with many businesses. They provide payment processing services for brick-and-mortar stores, eCommerce businesses, mobile apps, and more.
Pros of Ignite Payments
● Accepted by a wide range of customers – Ignite Payments is used by various businesses, including small storefronts and online stores. They also support online gift card processing for a variety of brands
● Gift card processing – As we have mentioned before, this payment processing company offers gift card processing for a variety of brands
● Convenient and easy – Customers say that the payment processing company is easy to use and convenient
● Designed for businesses – Customers say that this payment processing company is designed for businesses, not customers
Cons of Ignite Payments
● Poor customer service – Many customers say that Ignite Payments’ customer service is poor. They say that it takes a long time to get a response, even when they report a problem with their account
● High processing fees – Customers say that Ignite Payments charges high processing fees
● Slow payments – Customers say that payments from the payment processing company are slow
● Breach of contract – There are reports of a breach of contract from customers who have experienced problems with the payment processing company
How Does Ignite Payments Work?
Ignite Payments is an online and mobile payment processing company that allows you to accept credit and debit card payments online or through a mobile app. When potential customers visit your website or mobile app and decide to purchase something, they can choose one of the following payment options: Credit card, Debit card, PayPal, Gift card, ACH (automated clearing house), or E-check.
If you choose a credit or debit card, your customer’s card information will be sent to the payment processor and the credit card company. When the customer’s card is approved, the payment processor will send you confirmation that your business has received the payment. You will then ship the customer’s order.
Ignite Payments Review: Complaints, Fees, Rates, Customer Feedback
Complaints and Customer Feedback
Ignite Payments has received a few complaints over the years, but overall, the customers who have used their services have given them positive feedback. This payment processing company has an overall rating of 3.7 out of 5 stars on the site Sitejabber, with over 50% of their ratings falling between 4 and 5 stars.
Their negative reviews mostly focus on slow payment processing, high fees, and poor customer service. Other negative comments include issues with gift card processing and problems getting a hold of the company to report issues. On the other hand, their positive reviews are generally from customers who have been happy with the service, with most noting quick payment processing and low fees.
Rates and Fees
Ignite Payments has a simple fee structure to help businesses succeed. This payment processing company charges a 1% fee per transaction and a $25 monthly minimum. The minimum fee will be waived if your average monthly transaction volume is $1,000 or more.
You can expect to be paid within one to two business days of the transaction date. If your business has a high sales volume, you can expect payment to be even faster. You can also get paid more quickly using one of their gift card processing services. The gift card processing fee is 3.2%.
Ignite Payments offers a wide range of payment options, including gift cards. This means that businesses can accept various payment types from a single account. This helps to streamline the payment process and makes it easier for customers to pay for products and services.
Conclusion
The payment processing company Ignite Payments provides a wide range of payment processing and gift card processing services for businesses of all sizes. If you have been considering using this company as a payment processor for your business, it’s important to understand the benefits and drawbacks before signing a contract.
We hope this blog post has provided you with all the information you need to make an informed decision. Now you can make an educated decision about whether or not this is the right payment processor for your business.
