Revolution Payment Systems Review, Rates, and Complaints

Revolution Payment Systems is a leading merchant account provider that is based out of Hagerstown in Maryland. The company also goes by the name Revolution Payments. It serves to be a reseller of Elavon. Elavon specializes in the provision of payments for suppliers, businesses, and government contractors. At the same time, the company is also known to serve other industry verticals as well. A Revolution Payment Systems review proves that the company is reliable and trustworthy.

Particularly, the company is primarily concerned with advertising relevant hardware and software towards processing Level 3 interchange transactions. The company also goes ahead with advertising Clover for dedicated point of sale of POS solutions, e-commerce solutions, ACH processing, and cash advances.

Location & Ownership of Revolution Payment Systems

Revolution Payment Systems serves to be a registered ISO or MSP of Elavon in GA and Wells Fargo Bank in Concord, California. It has its headquarters at 22 Wayside Avenue in Hagerstown, Maryland. Currently, Sean Jones is regarded as the CEO and President of Revolution Payment Systems.

Revolution Payment Systems Review Based on Complaints

Currently, there is no evidence regarding any negative review of Revolution Payment Systems. There is absence of any negative customer reviews on leading consumer protection forums out there. Therefore, it is clear that the company is neither a rip-off nor a scam. There is a possibility that the complaints of Revolution Payment Systems have been directed at Elavon -the processor of Revolution Payment Systems. However, there is no current evidence regarding this possibility as well.

Fines & Lawsuits Against Revolution Payment Systems

There is no evidence of any outstanding FTC complaints or class-action lawsuits against Revolution Payment Systems. As a dissatisfied merchant, you can think of pursuing a non-litigious course of action against Revolution Payment Systems by reporting the same to the concerned supervisory organization.

Revolution Payment Systems Review Based on Customer Service Options

Revolution Payment Systems provides access to a dedicated contact number and a detailed contact form on the official website. However, there is no clarity on the fact whether these are sales channels, support channels, or even general channels.

On an overall basis, the absence of complaints against the company indicates that there is the presence of an efficient customer care support department that is capable of resolving complaints before they reach the public consumer forums.

Revolution Payment Systems Review Based on BBB Rating

According to BBB or Better Business Bureau, Revolution Payment Systems has been given the rating of A+. The company has not been accredited by the BBB. Since the advent of the BBB profile of the company in December 2017, Revolution Payment Systems has managed to generate zero complaints. At the same time, the company has not received any informal review on its overall profile.

Due to the overall clean record of the company with the BBB during the years at which the profile of the company has been active, it can be agreed that the BBB rating is accurate. However, it is important for merchants to note that there are several reasons to be skeptical about the information provided on BBB.

Revolution Payment Systems Review Based on Pricing

Revolution Payment Systems is regarded as the reseller of Elavon merchant account services. However, according to a representative of the company, it has been stated that the company does not offer a standard rate structure of Elavon. Rather, the company goes ahead with advertising that it is capable of providing access to particularly low interchange fees for business-to-government and business-to-business merchants.

At the current time, there is no access to the standard pricing structure, contract, and fees of Revolution Payment Systems. Therefore, it is not possible to provide any particular details about the rate structure of the company. Moreover, there is unclear information about early termination fees, contract length, PCI compliance fees, and monthly minimum fees. However, the company puts forth the advertisement that it does not charge any early termination fee.

Revolution Payment Systems has dedicated a particular section of the official website to advertising the incorporation of Clover as the standard payment processing equipment of the company. A typical equipment unit of Clover can be purchased directly for a price between $999 and $1,999. However, there is no clear information on whether or not the company resells or leases the equipment unit offered by Clover.

Payment Gateway & Virtual Terminal Pricing

In addition to the storefront payment processing charges, Revolution Payment Systems also goes ahead with dedicating a portion of its official website to the advertisement of payment gateway and virtual terminal services. Some of the advanced features of these services by Revolution Payment Systems are recurring payments, PayPal integration, encryption, and so more.

To top it all, the payment gateway by Revolution Payment Systems is capable of processing both Level 2 & 3 e-commerce operations and transactions. However, the pricing information on both the sets of services has not been disclosed. Additional fees and rates, including technical support fees, gateway fees, additional transaction fees, and batch fees usually apply to the e-commerce services.

Lack of Contract Complaints

There is the absence of any complaint related to the company specifying the presence of hidden fees or unfair pricing as enforced by the company. Therefore, it can be concluded that the company goes ahead with offering access to agreeable terms to a majority of its merchants. However, there has been no clarification on how the rates of the company will compare to the most affordable merchant account providers.

Revolution Payment Systems Review Based on Sales and Advertising Strategy

Level 3 payment processing has been designed towards facilitating Business-to-government or B2G transactions by delivering access to interchange rates significantly lower than offered by other credit card companies who go ahead with transacting B2C or B2B sales.

However, some of the B2B merchants are capable of meeting the prerequisites to qualify themselves for Level 3 processing interchange rates. With these exceptions, rates of Level 1 processing are applied to the respective B2C transactions. At the same time, Level 2 payment processing has been reserved for ensuring B2B transactions. Moreover, Level 3 payment processing has been designed to minimize the overall impact of pricing on business executed depending on the government contract such that government entities are capable of avoiding excess expenditure.

Absence of Independent Sales Agents

Revolution Payment Systems is known to primarily advertise itself through conventional marketing and referral partners. Currently, there is no evidence that the company employs independent resellers or sales agents. At the same time, there is also no evidence of specific complaints against Revolution Payment Systems stating that the sales staff of the company makes use of deceptive sales or marketing strategies.

As a matter of fact, the official website of the company particularly warns merchants against falling for quotes or rates that are misleading while providing some instances of how the method of Level 3 payment processing is able to save specific types of money of the merchants.

Absence of Misleading Advertising Methods

The company has earned itself an A rating in the existing category. It is because of the overall low complaint rate as well as absence of deceptive marketing strategies. However, it is always recommended that merchants should consider services from a reliable third-party statement audit to come across information about possible hidden fees.

Summary

Revolution Payment Systems review clearly indicates that our experts rated it as a trustworthy merchant account service provider with respect to all information provided. The company has revealed zero complaints across all possible consumer protection forums. At the same time, the company is also not known to engage significantly in deceptive marketing or advertising strategies.