BridgePay Gateway Review 2023

BridgePay Gateway is a portal that allows merchants to receive payments through online means, phones, and mail orders. This BridgePay Gateway review will give you insight into the company’s policies, specific features, and standard operating procedures. Online payments are mandatory for the growth of any business in this digital era. A gateway is crucial if you plan to use a computer to accept credit card payments.

BridgePay is both a gateway as well as a universal payment terminal. A gateway enables online payments through a payment portal, so these gateways offer the functionality of a POS terminal without the need to buy extra hardware. The virtual terminal is another robust feature it provides to its users. This terminal allows users to make online payments over the phone, email, or by keying in card information

BridgePay Gateway is a universal solution for remote and online payments. BridgePay has compatibility with several processors in the payment industry. This particular collaboration with so many processors allow merchants to choose a provider that they are most comfortable with. Read on for an in-depth review of their offerings.

BridgePay and Ambur POS

If merchants want to use a traditional POS system with the gateway, that is available too. BridgePay can easily be integrated with the Ambur POS system. Merchants can get a detailed description of the price of the gateway services and Ambur POS system through quote request tools on the internet.

Features of BridgePay Gateway

BridgePay has a wide range of features that they offer to businesses in several sectors of the industry. Here is a review of some of their standard offerings; 

Hosted payment page

A hosted payment page redirects customers from the merchant’s website to a secure payment page. It ensures safe and easy transactions so that users have fewer PCI compliance issues. To complement the existing website’s look, one can customize a hosted payment page based on the eCommerce website. BridgePay provides pre-made templates that can be applied directly for merchants who don’t need full customization.

Payment and Billing

Billing and payments are secure and convenient with BridgePay. BridgePay offers several billing and transaction methods between merchants and customers. Recurring billing is one of the many features that the company provides to its users. It enables merchants to bill their customers automatically after a subscription period without re-entering the payment information at the customer’s end.

Reporting

Merchants have access to real-time reports and analytics through the MyBridgePay suite. It provides thorough reports about sales, declines, and errors, batch summary reviews, and batch details. MyBridgePay’s reporting options also enable merchants to gain insight into the history, search transactions, or see an activity monitor about current open unsettled transactions.

API Resources

Merchants may need the assistance of developers to design specific payment buttons or methods for their websites. BridgePay Gateway provides a developer’s library containing sample codes for easy integration of the BridgePay platform and resources to users existing software and systems. The API resources support several programming languages, including Java, PHP, Python, etc.

Security and Fraud management

The BridgePay gateway is PCI compliant up to level 1. Information and reviews on the internet show that it has salient features to protect its users from fraud and scams. These include AVS, Card Verification, idle log-out time and password protection. CVV protection ensures that only the authorized person is using the card. The CVV code is printed on the back of the card, and only the cardholder has access to it.

Accessories

BridgePay provides numerous accessories and equipment options to users who use the gateway for a point-of-sale terminal. BridgePay Gateway collaborates with reputable and famous hardware brands, like Magtek and Ingenico. The processor provides its users a USB reader for EMV chip cards made by Magtek. These allow users to swipe or dip cards through an internet connected computer. This helps merchants can benefit from lower transaction rates for cards.

Drawbacks of BridgePay

BridgePay is a viable alternative for traditional payment processes in a business. The Amber POS system works seamlessly with the BridgePay gateway, and merchants are generally satisfied with their offerings. But despite the strong line of features and services, there are a few drawbacks to BridgePay. Negative merchant reviews and information on the internet highlight the following things;

No Card Vault

You might be misled to believe this is a physical offering rather than a software one. But that is not the case. A card vault stores a customer’s card information, so they do not have to re-enter their information every time they purchase. The vault also holds data such as the customer’s address information to reduce processing costs. But none of these features are available with BridgePay.

Excessive Refund Time

Merchant reviews claim that they have to wait long before a refund gets processed through the gateway. This can lead to negative feedback from the customers, as they do not know the intricacies of payment processing. Merchants get the blame for the transactions taking too long.

No Electronic Invoicing

Electronic invoicing is something many payment gateways and virtual terminals lack. Electronic invoicing is highly beneficial for record-keeping and analysis of payments for merchants and customers. Electronic Invoices also help reduce the processing costs for payments. The lack of electronic invoicing is reviewed as a significant drawback for processors; BridgePay is no different.

Conclusion

BridgPay sets itself aside from typical payment gateways by having a set of hardware offerings that go alongside the payment gateway. They have robust features, and not many complaints can be found online. Features such as CVV and AVS protection alongside the hosted payment pages ensure customer security and safety of information.

However, the lack of electronic invoicing, excessive refund time, and no customer vault cannot be neglected either. These are significant concerns that merchants would have with the processor. But despite the drawbacks, it is still one of the more adequate processors in the market. If the information in the BridgePay Gateway review does not compel you to buy from this processor, you can check out several more options in the market.