Mercantile Processing Inc. (MPI) Review: Pricing, Complaints and Service Overview

Since its establishment in 2006, Mercantile Processing Inc. (MPI) has provided value to its local communities as well as nationwide. Mercantile Processing Inc. is a payment processing solutions company serving small and large businesses as well as several state and federal institutions. Therefore, our team chose to analyze it and write an authentic Mercantile Processing Inc. review for your benefit.

The company is headquartered in Havre de Grace, Maryland, and it is a registered ISO/MSP with Wells Fargo Bank NA. Kyle Morgan is the current CEO of the company.

As a result of their partnership with Lavu and Vend, Mercantile Processing Inc. also provides software payment solutions to different retailers and restaurants while serving as the point of sales for businesses.

In this article, we will dive deeper into Merchantile Processing Inc and review its products, pricing, complaints, and overall reputation in the industry.

Mercantile Processing Inc. Review

This review of Mercantile Processing Inc. includes an overview of all of its payment processing solutions, which helps describes the entire company. This review will also reveal the various processing options, including features such as loyalty and gift cards, ATMs, and payroll solutions.

The company also has an online store solely for purchasing credit card processing equipment.

Mercantile Processing Inc. Services

#1. MPI card processor

The first thing that our experts worked on in Mercantile Processing Inc. review is the card processer service . Mercantile Processing Inc. helps in processing online and in-store transactions with your mobile device. Cards can also be physically through the conventional countertop credit card terminals, complete point of sale system and wireless terminals.

The online processing feature also allows businesses to integrate their shopping carts which is excellent for card usage on e-commerce websites. You can also generate recurring bills and process card-not-present transactions through a safe virtual terminal.

Mercantile Processing Inc is compatible with various mobile devices such as Android and iPhones and supports integrated payment apps.

#2. Loyalty and Gift cards

If you are looking to offer loyalty or gift cards, Mercantile Processing Inc has an in-house program specifically for it. MPI gift cards are also compatible with every card processing terminal and are reloadable. Mercantile Processing Inc also has a blend of both gift and loyalty cards in one and solves the problem of a customer holding two different cards.

MPI also has gift and loyalty card tracking, which helps you assess the program’s effectiveness. Furthermore, you can encourage customers to register their cards and gain access to special vouchers and discounts on their birthdays through text or email.

#3. Payrolls

MPI prides itself on its secure online payroll system, which has helped several businesses monitor the payments to their employees. The MPI payroll system helps businesses log in to data, make direct deposits, pay state and federal taxes, generate digital paystubs, and manage employees’ benefits which involve their contributions and health insurance.

#4. ATMs

MPI also engages in ATM disbursal across different localities. This allows businesses to install ATM machines in their storefronts and earn a percentage of the surcharge from their customers. Business owners can add an additional revenue stream while providing an added convenience for their customers.

MPI Equipment Purchase Options

Mercantile Processing Inc is also an online equipment store that is perfect for the purchase of processing equipment. The online store offers various products across different categories, such as swipers, accessories, and terminals, among several other products.

MPI also offers refurbished and new options for their customers. In addition to having a partnership with Lavu for POS, MPI offers equipment financing for Lavu equipment.

This company has combined packages for equipment purchases. These packages might include food service POS systems, retail POS systems, and food truck systems, among several others.

The different shipments in each bundle include routers, receipt printers, lockable cash drawers as well as kitchen printers. Their equipment options also include brands such as iPAX, iDyanmo, Linea Pro, Epson, Lavu, and Apple, amongst others. Thus in our Mercantile Processing Inc. review our team found out that this facility makes it highly acceptable for merchants.

Mercantile Processing Fees

Mercantile Processing Inc. offers different pricing tiers and they also charge annual fees, setup fees, monthly fees, and statement fees.

Ultimately, the prices offered by Mercantile Processing Inc. are dependent on the size of your company, and the amount of monthly volume that you are processing. The company always customizes its pricing based on specifics such as location, business type, and processing history.

However, MPI does not display its fees on its website. The fees can be accessed via CardFellow. To access CardFellow, you must sign up to create an account and choose the “request quote” button, which is at the top of the profile.

Ultimately, Mercantile Processing Inc.’s pricing and fees are competitive and in tune with the cheapest Merchant accounts. In our Mercantile Processing Inc. review we found that the fee structure is much better than other similar service providers.

Mercantile Processing Complaints

Mercantile Processing does not have any form of public complaints accusing the company of any fraudulent activities. Reviews about credit card processors have only been positive across all platforms, including consumer reporting websites. This underlines the proactiveness and responsiveness of their customer support system.

Furthermore, the MPI customer support system is a website that offers phone and email contacts without listing the customer support number. According to the Better Business Bureau, Mercantile Processing Inc. has an A+ rating since its accreditation in 2008. Also, Mercantile Processing Inc., does not have any lawsuits or litigation complaints.

Overall Mercantile Processing Review

Accredited by the Better Business Bureau in 2008, the Mercantile Processing Review has maintained an A+ rating which was a result of its being complaint-free for the last three years.

Although there are a few claims of certain discrepancies in the Ripoff Report directory for MPI, most of them are not of Mercantile Processing Inc., as MPI was only used as a reference. In fact, the company’s address does not match that of Mercantile Processing Inc. CardFellow is also not a clear way of determining the reports left by the consumers, as there are conflicting names and addresses that might be misleading.

Overall, Mercantile Processing Inc. is a reliable and excellent merchant service provider. Although there is ambiguous and unclear information about its affiliated ratings, the fact that it has a clean record is a huge positive attribute.

Final Thought

Mercantile Processing Inc. has been providing payment processing solutions to businesses of all sizes for over a decade. It’s important to take a look at the good and the bad, so you can make an informed decision about whether or not this is the right company for your business.

We’ve outlined some of the key features and benefits of using MPI in our Mercantile Processing Inc. review , as well as some of the complaints that have been lodged against them. Please make sure to do your own research before signing up with any payment processing company.