Swipe4Free is a popular online credit card processing platform and has helped many businesses and individuals process payments online. But is it worth investing in Swipe4Free? In this in-depth Swipe4Free review, we’ll explore this payment processing platform’s complaints, fees, rates, and customer feedback to help you decide if Swipe4Free is the right fit for your business.
Swipe4Free is a provider of merchant accounts that specializes in cash discount pricing. The business operates under a different name, Merchant Industry, a credit card processor in New York, and has been serving since 2007. It was established in May of 2017 and began operations at that time.
Swipe4Free, much like other particular discounted payment processors, enables businesses to pass the expenses of credit card acceptance straight to customers by tacking on a 4% per-transaction charge to any purchases made using a payment method other than cash.
We’ll also look at the platform’s advantages and disadvantages and provide customer reviews to help you make an informed decision. So, let’s dive into the details and see what Swipe4Free offers.
Overview of Swipe4Free
Swipe4Free is a payment processing platform that allows you to accept credit card payments online. This platform accepts all major credit cards, including Visa, MasterCard, American Express, Discover, and JCB. You can set up your account by inputting your business’s information. Once verified, you can set up online credit card processing rates and start processing payments.
Swipe4Free offers some great features, including recurring billing and a mobile app that is easy to use and navigate. You can customize your account and branding, too. If you’re looking for an online payment processing solution, Swipe4Free might be right for you.
Swipe4Free Review: Complaints, Fees, Rates, Customer Feedback
Complaints and customer feedback
There are only a few unfavorable reviews of Swipe4Free that we have discovered at this time, and none of them accuse the firm of being a fraud or a swindle. The published complaints mention more than standard charges, equipment lease expenses not disclosed, poor customer support, and problems terminating service.
These are very similar to the complaints that have recently been made public against the Merchant Industry as a whole, which number in the thousands. There is also a significant volume of favorable Swipe4Free testimonials that have not been verified and have been put online; however, we have yet to take these into account in our ranking because we do not know where they came from.
When it comes to any investment, it’s essential to do your due diligence and consider any criticisms or complaints that a specific company has received. That way, you can ensure you’re investing in a legitimate and trustworthy platform. Some of the most common complaints associated with Swipe4Free include the following:
Slow and unreliable customer service
In some cases, customers reported waiting weeks for a response from customer support. It might be challenging to resolve if you run into an issue with your account.
High fees
Swipe4Free charges high fees for each transaction. In some cases, these rates can be double what other platforms charge. If you’re looking for a low-cost payment processing company, Swipe4Free might not be the best fit.
Swipe4Free has thousands of positive reviews online. Many customers rave about their excellent customer service, friendly staff, and easy online platform. There are a few negative comments and reviews about Swipe4Free. One common complaint is that they overcharge their customers.
Rates and fees
As we mentioned earlier, Swipe4Free charges high fees for online payments. The average rate is around 2.69% per transaction. This is significantly higher than the industry average of 2.5%. However, the average online rate range is between 1.5% and 2.5%. This means that some payment processors charge less, and some charge significantly more.
So, shopping around and choosing a company that offers rates you can afford is essential. As a rule of thumb, calculate each payment solution’s fees before making your final decision. That way, you’ll know how much each payment will cost you and can make sure you’re not overpaying for the service.
Advantages of Using Swipe4Free
- High-quality customer service – Customers reported receiving quick and helpful responses from customer support. You can contact them via email, phone, or live chat
- Simple and easy to use – Swipe4Free is a straightforward platform you can use without prior experience. You can get set up and running quickly and easily
- Free credit card processing – Some payment solutions charge a startup fee for new users. This fee is often between $50 and $100 and is non-refundable. With Swipe4Free, you won’t have to worry about paying this fee
Disadvantages of Using Swipe4Free
- High fees – As we mentioned earlier, Swipe4Free charges high fees. This makes them less attractive for businesses on a budget
- No monthly fees – Some payment processors charge monthly fees. This can increase your overhead and might not be the best option for businesses on a tight budget
Swipe4Free: Cancellation Policy
The termination cost charged by Swipe4Free is relatively high compared to other companies in the same sector, and it can increase to an amount that is significantly more than what merchants anticipate paying. Here is the precise phrase that may be found in the merchant agreement for Swipe4Free:
If the merchant cancels this Agreement early, the merchant will be responsible for paying a termination fee to ISO. The early termination fee will be equal to the larger of (a) $750 or (b) the number of whole months surviving in the term at the time of the termination divided by the number of fees paid or payable by the seller during in the month prior that during which is what this agreement was terminated.
It is common knowledge that Merchant Industry charges a comparable fee, and numerous merchants have expressed annoyance at being required to do so. If you are considering terminating your agreement with Swipe4Free, take the necessary measures to close your merchant account free of charge before doing so.
Conclusion
In this in-depth review, we’ve explored what Swipe4Free has to offer and some of the advantages and disadvantages of the platform. We’ve also investigated some common complaints about the venue and what customers say about their experience using it. Overall, Swipe4Free is a great payment processing solution for businesses of all sizes.
Swipe4Free accepts all major credit cards, including Visa, American Express, MasterCard, and Discover. The platform also offers features like recurring billing and automated payments. If you’re looking for a reliable and trustworthy payment processing solution, Swipe4Free might be the right fit for your business.
