valued merchant services review

Valued Merchant Services Review 2024

VMS aims to be a one-stop-shop for businesses, providing everything they need. There have been no reports on the BBB homepage or even on other internet communities about the Ammon, an Idaho-based firm since it was established in 2006. 

The firm provides a toll-free name and e-mail address for customer service, accessible around the clock. Customers may pay with debit cards and through payment gateways and mobile POS devices, all via the use of VMS. In addition, retailers may get mortgages, money transfers, and a credit line from the corporation.

Valued Merchant Services: A Brief Overview

Headquarters Idaho Falls, ID
Year Founded  2006
Owner Sean Ruppel 
Customer Support  Yes 
Monthly Fee Undisclosed 

Valued Merchant Services Origin, Headquarters, and Owners

Located in Walnut Creek, California, VMS is a Wells Fargo ISO/MSP. The company is reselling first Data Corporation’s online transaction solutions. Chris Del Grande, Chairman, and Sean Ruppel, CEO, co-founded the firm in 2006 and presently lead it. Ammon, Idaho, is home to VMS.

VMS offers graded prices, interchange-plus selling prices, and other options for customers. The Better Business Bureau (BBB) has received no concerns about the company in the past three years, and it also has a designated e-mail address for customer service.

Valued Merchant Services Features

Not that you’d immediately see it at first sight (there’s always the whole judging-by-the-cover thing afterward), Valued Merchant Services has an impressive choice of goods and services. 

VMS provides a few of these specific services, while third-party partnerships offer most of them.

  • Commercial Electricity and Gas

This was a first-time experience for us. According to the company, VMS links you with a community of energy suppliers to get you “hooked up” (so to phrase) with reduced prices for the company. Nice!

  • Analytics and Reporting 

All that we could locate on this subject was a pamphlet for Insightics, a software package developed by First Data/Clover that was unavailable. This will only be applicable if you have already signed up with Clover and, as a result, with First Data.

  • Fleet Card Acceptance 

When your company has a collection of vehicles, you may need to purchase gasoline using one of the special cards. The Wright Express Fleet and Voyager Fleet credit accepting apps have been made available.

  • Gift and Loyalty Cards

Clover’s rewards program, and a product known as Perka, are highlighted on the main website. The payload was an extra service we discovered while on the testing grounds.

  • ACH/eCheck Processing 

You won’t be shocked to find that First Data’s TeleCheck is being marketed for use in the processing of checks. Additionally, a pamphlet for receiving ACH payments using Authorize.Net is available. There are also advertisements for check guaranteeing and cheque cashing companies on the website.

  • Payment Gateways 

This service uses a unique gateway known as VMSConnect, while it might also be a white variant of another gateway supplied by a third vendor. In any case, it seems to be fairly feature-rich. 

Authorize.Net and CardConnect are also mentioned in the training center, as well as other payment options (owned by First Data). We believe VMS is functional with the vast majority of other commonly used gateways.

  • Card Terminals 

The EMV-capable terminals from Verifone, PAX, Ingenico, and First Data are among those covered in this article. We’ve noticed mentions of VMS renting equipment via Executech, and the normal lease period seems to be 48 months in length. 

In most cases, we do not propose leasing this sort of machinery and equipment. Fortunately, they also provide buy choices and a complimentary termination plan. 

The small print on this or any other “free” terminals is crucial reading material. It would help if you kept an eye out for compensatory alterations in the remainder of your agreement.

  • High-Risk Involving Accounts 

VMS might also utilize more payment processors, including those designed expressly for high-risk businesses. The company advertises a 99 percent overall acceptance rate for new accounts.

  • Merchant Accounts 

According to our research, First Data looks to be the principal account handler for VMS. In addition, a TSYS application is available on the teaching website. We’ve also heard mentions of Chase Paymentech and Global Payments in the past.

Pricing and Charges of Valued Merchant Services

In addition to your standard business account costs and charges, you should budget for a one-time or subscription payment for each of the capabilities we just described. 

VMS provides a few prices in addition to the agent training center. In our opinion, the price is mostly out of date. Make sure you know the prices for each service and have them in writing before signing up.

There is no unified price website for fees associated with real card processing, which is the price we are most interested in. According to the firm’s web documents, VMS offers interchange-plus, tiered, and flat-rate programs to work with Square’s fee structure.

Is Valued Merchant Services Worth it?

  • Improved Contract Terms 

The current Valued Merchant Services agreement shows a significant improvement over the firm’s prior agreement. We have not discovered any Valued Merchant Services evaluations that express dissatisfaction with the firm’s contractual terms. 

In certain conditions, it is feasible that the firm’s price will be competitive with the discounts given by the lowest merchant account solutions in the industry.

  • Zero Complaints 

Valued Merchant Services presently has no concerns registered with any customer protection organizations, which would be a solid indication that the firm is neither a hoax nor a fraud. 

This lack of complaints shows that Valued Merchant Services has a client care staff that is attentive and readily accessible to its customers.

The Bottom Line

As per our evaluation, Valued Merchant Services is a better-than-average merchant accounts supplier. The firm does not seem to have any widely disclosed concerns, and its contractual conditions have been changed. 

Customers of Valued Merchant Services can anticipate reasonable contractual terms and above-average customer support if all relevant indications are considered.

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